We accept all major Credit Cards (Visa, MasterCard, AMEX), GrabPay, Atome & Paynow.
Discount codes cannot be stacked and is limited to one per order.
Kindly check your promotions or junk folder. If you still don't see it, please contact us via Email (firstname.lastname@example.org) or Instagram DM.
Studio / Self Pick-Up
51 Ubi Avenue 1 #05-02(6A) Level 6 Paya Ubi Industrial Park Singapore 408933
We offer contactless pick-ups hence, you may drop by anytime to collect your item once it is ready for pick up.
Ubi MRT: From exit B, walk straight towards Blk 344 HDB and Paya Ubi Industrial Park will be on your right.
Macpherson MRT: Take bus 63/ 63M from Macpherson Stn Exit A (70371) and alight 3 stops later at Opp Paya Ubi Ind Pk (71209).
Paya Lebar MRT: Take bus 137 from Paya Lebar Stn Exit C (81119) and alight 5 stops later at Opp Paya Ubi Ind Pk (71209).
Driving: Enter in at Blk 51 and drive up the ramp to #05-02 (side facing Ubi MRT). Take the lift up to L6. (10 mins grace period)
Yes, orders can be collected on the same day provided it is placed during our working hours. For orders placed outside, the earliest collection is the next working day. *Note it does not apply to orders with engraving.
Please send us an email with a clear picture of the defective piece and we will do our best to assist you.
We are unable to do refund or exchanges on customized pieces.
Receive reward points on all your purchase with us. You can start earning as soon as you signup a membership account.
- Earn 80 olives by simply creating an account with us.
- Every $1 spent = 4 olives
- Refer a friend = 500 olives
Every 150 olives = $1 off your order
To redeem, simply go to the bottom left hand of any page to access your Rewards Program. Open up the rewards tab and redeem your points. The reward points coupon will be emailed to you, for use just before checkout.
No, they do not expire.
The system is not able to credit olives for past orders made before Feb 2022. Please drop us an email (email@example.com) and we will manually credit them for you.
Refer your friends to give them 8% off (min spend $40) and you get 500 olives (worth $3.40)!
We reserve the right to disable any points, reverse transactions and exclude accounts if we identify any behavior of abuse (i.e. creation of fake accounts and/or duplicate accounts.)
Reward points are not exchangeable for cash.
Reward points may not be earned and/or claimed for certain promotions.
Engraving can add 1 working days additional processing time. As we engrave them in-house, rest assured that we will process them asap.
The best way is to do it one by one by adding to the cart each order after adding engraving details.
We can engrave a different font/ artwork as long as you're able to provide the file to us. Additional custom charges will apply.
We are really sorry but we do not accept returns or exchanges for customized piece.
With time, all plated jewellery will tarnish naturally. However, the speed at which it does so depends on your care of it.
Your jewellery could also go dull as it would collect dust, dirt and sweat over prolonged use. Hence why it is important to take proper care of it. You may refer to our Care Guide here.
If you have sensitive skin, we would recommend our Sterling Silver range here.