Delivery & Exchanges
Delivery
Please be sure to provide us with the correct shipping address, to avoid any delays and lost mails. If the item is returned back to us, full redelivery charges will apply.
Delivery times are just an estimate and could be subjected to delays during peak season.
Local Singapore (Delivery)
| Delivery Type | Cost | Duration | Remarks |
|
Standard Courier
|
$1.60 |
2 – 4
working days
|
Free for
orders >$60
|
Local Singapore (Self-collection)
A Whatsapp message will be sent when your order is ready with directions. Pick up is contactless and can be done anytime 24/7.
51 Ubi Avenue 1
Paya Ubi Industrial Park
#06-02
Singapore 408933
- Ubi MRT Exit B (~7 mins walk) / Bus 63, 63M, & 137
International Shipping
We ship worldwide via Singapore Post Registered Air Mail.
Please note that shipping time are an estimate and are also dependant on destination country and customs clearance.
|
Country |
Flat Cost |
Delivery Time |
Remarks |
|
Malaysia |
S$6 |
5 – 10
working days
|
Free for
orders >S$70
|
|
Brunei, Hong Kong, Indonesia, Vietnam, Australia, Phillipines |
S$10 |
8 – 10
working days
|
Free for
orders >S$100
|
|
Rest of the World |
S$15 |
Asia:
8 - 12
working days
Middle East, Europe
& America:
10 - 15
working days
|
Free for
orders >S$120
|
Terms of Shipping and Delivery
All packages shipped internationally comes with tracking. However, tracking after despatch from Singapore is subjected to destination's port availability.
All applicable customs and import fees and taxes are the responsibility of the customer. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
Your order is insured against theft and damage during delivery. Once your purchases have been delivered to the specified address, they are no longer covered by insurance. We will not assume responsibility for any stolen or misplaced packages once it has been marked as delivered.