Delivery
Packaging
We keep our packaging minimal to create less waste.
Our boxes and cards are made from 100% recycled paper. Our canvas pouches are unbleached heavy-duty canvas. The fabric has a natural colour and you often still see some seeds of the cotton plant.
We do not include paper invoice in any of our packaging.
Leave “Eco” in order notes during checkout if you'd like your items w/o any cards & pouches.
Delivery
Please be sure to provide us with the correct shipping address, to avoid any delays and lost mails. If the item is returned back to us, full redelivery charges will apply.
Delivery times are just an estimate and could be subjected to delays during peak season.
Local Singapore (Delivery)
As Singpost Mail has no tracking, there is no way for us to track where your items are. We highly recommend opting for Trackable options.
Delivery Type | Cost | Duration | Remarks |
Singpost Mail
|
Free |
3 – 5
working days
|
Chance of lost mail |
Standard Courier
|
$2.50 |
2 – 4
working days
|
Free for
orders >$60
|
Priority Courier
|
$4.50 |
2 working days
|
Local Singapore (Self-collection)
A notification will be sent when your order is ready, usually the next working day. Please drop us a whatsapp after placing your order to arrange for a collection date/ time.
202 Kallang Bahru, SPAZE, Singapore 339339
- Monday - Saturday; prior appointment needed.
- Closed on PHs and Sundays.
- Nearest MRT: Bendemeer Exit B (5 mins walk) / Boon Keng Exit B (10 mins walk)
- Building has parking with 30 minutes grace.
International Shipping
We ship worldwide via Singapore Post Registered Air Mail.
Please note that due to the COVID-19 situation, there may be significant delays due to the reduction in air freights worldwide. Shipping time is also dependant on destination country and customs clearance.
Country |
Flat Cost |
Delivery Time |
Remarks |
Malaysia |
S$6 (~RM19) |
5 – 10
working days
|
Free for
orders >S$70
|
Australia, Brunei, Hong Kong, Indonesia, Vietnam |
S$8 (~USD6) |
6 – 10
working days
|
Free for
orders >S$80
|
Rest of the World |
S$13 (~USD9.65) |
Asia:
8 - 12
working days
Middle East, Europe
& America:
10 - 15
working days
|
Free for
orders >S$120
|
Tracking
All packages shipped internationally comes with tracking. However, tracking after despatch from Singapore is subjected to destination's port availability.
GST, Taxes and Duties
All applicable customs and import fees and taxes are the responsibility of the customer. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.