Delivery

Packaging

We keep our packaging minimal to create less waste.

Our boxes and cards are made from 100% recycled paper. Our canvas pouches are unbleached heavy-duty canvas. The fabric has a natural colour and you often still see some seeds of the cotton plant. 

We do not include paper invoice in any of our packaging. 

Leave “Eco” in order notes during checkout if you'd like your items w/o any cards & pouches.

      Delivery

      Please be sure to provide us with the correct shipping address, to avoid any delays and lost mails. If the item is returned back to us, full redelivery charges will apply. 

      Delivery times are just an estimate and could be subjected to delays during peak season. 

      Local Singapore (Delivery)

      As Singpost Mail has no tracking, there is no way for us to track where your items are. We highly recommend opting for Trackable options.

      Delivery Type Cost Duration Remarks

      Singpost Mail

      • Non-trackable
      • Letterbox delivery
      		 Free
      3 – 5
      working days
      		 Chance of lost mail

      Standard Courier

      • Trackable
      • Doorstep delivery

       

      $2.50
      2 – 4
      working days
      Free for
      orders >$60

      Priority Courier

      • Trackable
      • Doorstep delivery
      		 $4.50
      2 working days

       

      Local Singapore (Self-collection)

      A notification will be sent when your order is ready, usually the next working day. Please drop us a whatsapp after placing your order to arrange for a collection date/ time. 

      202 Kallang Bahru, SPAZE, Singapore 339339

      • Monday - Saturday; prior appointment needed. 
      • Closed on PHs and Sundays. 
      • Nearest MRT: Bendemeer Exit B (5 mins walk) / Boon Keng Exit B (10 mins walk) 
      • Building has parking with 30 minutes grace. 
       

      International Shipping

      We ship worldwide via Singapore Post Registered Air Mail. 

      Please note that due to the COVID-19 situation, there may be significant delays due to the reduction in air freights worldwide. Shipping time is also dependant on destination country and customs clearance.

      Country 

      Flat Cost

      Delivery Time

      Remarks

      Malaysia 

      S$6

      (~RM19) 
      5 – 10
      working days
      Free for
      orders >S$70 

      Australia, Brunei, Hong Kong, Indonesia, Vietnam

      S$8

      (~USD6)
      6 – 10
      working days
      Free for
      orders >S$80 

      Rest of the World

      S$13

      (~USD9.65) 
      Asia:
      8 - 12
      working days

       

      Middle East, Europe
      & America: 
      10 - 15 
      working days
      Free for
      orders >S$120

       

      Tracking

      All packages shipped internationally comes with tracking. However, tracking after despatch from Singapore is subjected to destination's port availability. 

      GST, Taxes and Duties

      All applicable customs and import fees and taxes are the responsibility of the customer. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.