Delivery

      Please be sure to provide us with the correct shipping address, to avoid any delays and lost mails. If the item is returned back to us, full redelivery charges will apply. 

      Delivery times are just an estimate and could be subjected to delays during peak season. 

      Local Singapore (Delivery)

      As Singpost Mail has no tracking, there is no way for us to track where your items are. We will not be responsible should it goes missing and we highly recommend opting for Trackable options.

      Delivery Type Cost Duration Remarks

      Singpost Mail

      • Non-trackable
      • Letterbox delivery
      		 Free
      3 – 5
      working days
      		 Chance of lost mail

      Standard Courier

      • Trackable
      • Doorstep delivery

       

      $1.90
      2 – 4
      working days
      Free for
      orders >$60

      Priority Courier

      • Trackable
      • Doorstep delivery
      		 $4.50
      2 working days

       

      Local Singapore, Self-collection 

      A notification will be sent when your order is ready, usually the same or next working day. We offer contactless pickups hence, no appointment is needed to collect your items.

      51 Ubi Avenue 1
      Paya Ubi Industrial Park
      #06-02(A)
      Singapore 408933

      • Ubi MRT Exit B (~7 mins walk) / Bus 63, 63M, & 137 
       

      International Shipping

      We ship worldwide via Singapore Post Registered Air Mail. 

      Please note that due to the COVID-19 situation, there may be delays due to the reduction in air freights worldwide. Shipping time is also dependant on destination country and customs clearance.

      Country 

      Flat Cost

      Delivery Time

      Remarks

      Malaysia 

      S$6
      5 – 10
      working days
      Free for
      orders >S$70 

      Brunei, Hong Kong, Indonesia, Vietnam

      S$10
      8 – 10
      working days
      Free for
      orders >S$100 

      Rest of the World

      S$15
      Asia/ Australia:
      8 - 12
      working days

       

      Middle East, Europe
      & America: 
      10 - 15 
      working days
      Free for
      orders >S$120

       

      Tracking

      All packages shipped internationally comes with tracking. However, tracking after despatch from Singapore is subjected to destination's port availability. 

      GST, Taxes and Duties

      All applicable customs and import fees and taxes are the responsibility of the customer. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.