We accept all major Credit Cards (Visa, MasterCard, AMEX), GrabPay, Atome & Paynow.

Discount codes cannot be stacked and is limited to one per order.

Kindly check your promotions or junk folder. If you still don't see it, please contact us via Email (hello@ourolivka.com) or Instagram DM.

51 Ubi Avenue 1
Paya Ubi Industrial Park
S(408933)

Exact location and directions will be sent via Whatsapp.

We offer contactless pick-ups. You may drop by anytime to collect your item, once it's ready for pick up.

Yes, orders can be collected on the same day, if it is placed during our working hours.

For orders placed outside, the earliest collection is the next working day.
*Note: does not apply to engravables.

Weekdays 12 - 7pm (Last order: 5pm)

Please whatsapp us immediately after order placement for us to expediate it.

Yes! Drop by our cosy Studio @ Ubi. We are open Monday - Saturday.

To make an appointment, please whatsapp us.

Yes! Please drop us an email and we will follow up from there. 

More information can be found here. 

We are unable to do refund or exchanges on customized pieces as the piece is specially made for you.

Write a clear and concise answer to guide your customers.

Receive reward points on all your purchase with us. You can start earning as soon as you signup a membership account.

Click on the Rewards button for more information.

No, they do not expire. 

We reserve the right to disable any points, reverse transactions and exclude accounts if we identify any behavior of abuse (i.e. creation of fake accounts and/or duplicate accounts.)

Reward points are not exchangeable for cash.

Reward points may not be earned and/or claimed for certain promotions.