Order

Please check through your order before checking out. We will not be able to input any promo code once an order has been placed. 

Your card will be charged in Singapore Dollars (S$) and we accept the following payment methods:

  • Mastercard, VISA, AMEX
  • GrabPay¬†
  • Paynow, Paylah (UEN 53420127W)
  • Atome - Buy Now Pay Later¬†

    Delivery 

    Please be sure to provide us with the correct shipping address, as we are not responsible for delays or lost orders with incorrect delivery information. If the item is returned back to us, full redelivery charges will apply. 

    Delivery times are just an estimate and do not include internal order processing time of 1 working day. Do also note that shipping/ delivery will not be available on weekends and/or public holidays. 

    Working day = Monday through Friday excluding holidays and weekends. 

    Local Singapore

    As Basic Mail has no tracking, there is no way for us to track where your items are. We highly recommend opting for Trackable options as we will not be responsible for any lost Basic Mail. 

    Delivery Type Cost Duration Remarks

    Singpost Basic Mail

    • Non-trackable
    • Letterbox delivery
    $0.50
    3¬†‚Äď 5
    working days
    Chance of lost mail

    J&T Express

    • Trackable
    • Doorstep delivery

    Tiered

    $2 - 2.80

    2 ‚Äst3
    working days
    Free for
    orders >$60

    Expedite 

    • Trackable
    • Doorstep delivery
    $4.50
    2 days

     

    International Shipping

    We ship worldwide via Singapore Post Registered Airmail. All shipping options come with a tracking number.  

    Please note that due to the COVID-19 situation, there may be significant delays for all international shipments out of Singapore due to the reduction in air freights worldwide. Shipping time is also dependant on destination country and customs clearance.

    Country 

    Cost (Flat fee)

    Delivery Time

    Remarks

    Malaysia 

    S$6

    (~RM19) 

    5¬†‚Äst10
    working days
    Free for
    orders >S$70 

    Indonesia,

    Australia,

    Philippines &

    Vietnam

    S$8

    (~USD5.88)

    6¬†‚Äst10
    working days
    Free for
    orders >S$80 

    Rest of

    the World

    S$13

    (~USD9) 

    Asia:
    8 - 12
    working days

     

    Middle East, Europe
    & America: 
    10 - 15 
    working days
    Free for
    orders >S$120

     

    Tracking

    All packages shipped internationally will be trackable. However, tracking after despatch from Singapore is subjected to destiation's port availability. Your tracking number will be emailed to you after your order is shipped. 

    GST, Taxes and Duties

    All applicable customs and import fees and taxes are the responsibility of the customer. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.